HRIS Specialist

About This Role

Working within a multi-organizational team, the HRIS Specialist ensures the accuracy, ease of use, and appropriate support of Eversource's Human Resource systems. This role provides outstanding service to HR customers, processing transactions with quality, timeliness, and efficiency, and troubleshooting issues while encouraging self-service. The specialist is accountable for developing reports and analytics to meet business and functional needs.

Responsibilities

• Maintain the HRIS systems to ensure data integrity and accuracy of all transactions and data
• Provide accurate, consistent, and timely responses to HR process, system, and data requests
• Resolve tickets and issues in a timely manner
• Collaborate with the HR Organization to process mass system changes such as reorganizations, job changes, and union agreements
• Assess current system and utilization; identify, recommend, and implement system and process improvements such as configuration changes, notifications, macros, and reports to maximize value and efficiency of the systems
• Collaborate with the HRIS team on application upgrades, functional changes, training, and streamlining of operational processes
• Assist in the execution of core HR processes such as Open Enrollment, Compensation Cycle, and General Contract Increases
• Develop and provide training, guides, and documentation on applications
• Communicate system application changes and provide user training and hands-on support
• Assist in data analytics and create and analyze complex reports
• Gather business requirements and develop functional specifications for reports and/or configuration requests
• Ensure system compliance with data security, SOX, and privacy requirements
• Maintain knowledge of trends and developments in HR system providers, vendors, and technology
• Perform various tasks as assigned, including project-based work for the COE as well as assigned line(s) of business

Requirements

• Demonstrated expertise and knowledge of system development methodologies, application development and support, and information system technology
• Analytical, verbal and written communication, and interpersonal skills
• Ability to use PC desktop applications (e.g., Microsoft Word, Excel), report writing tools, and Human Resources Information Systems (preferably Workday)
• Bachelor’s Degree in Business Administration, Computer Science, related discipline, or equivalent experience
• Minimum of three (3) years business, information systems and/or technical experience

Nice to have:

• General knowledge of Human Resources business functions

Benefits