HRIS Project Specialist

About This Role

This project specialist role focuses on maintaining and improving HR systems, proactively identifying and implementing upgrades, and ensuring compliance with regulations and data security. It involves partnering with various internal teams and representing the company's interests with HRIS suppliers. The position suits a professional with strong HRIS experience and project management skills.

Responsibilities

• Contribute to maintaining optimally functioning HR systems, including installation, administration, customization, development, maintenance, and upgrades to applications, systems, and modules
• Proactively identify and propose HRIS and HRMS improvements and implement upgrades based on organizational needs
• Partner with HR, IM/IT, and Data Privacy offices to develop and integrate workflows and automation features to address company needs
• Ensure HRIS system compliance with federal and state regulations, data security, and privacy requirements
• Serve as a strategic partner and Subject Matter Expert representing company interests with HRIS suppliers, vendors, and service providers
• Member of implementation teams for Workday Compensation, Benefits, Absence Management, Time Management, Payroll, and ServiceNow across North America
• Communicate with internal customers to understand their needs, design compelling solutions, meet project deadlines, and prioritize projects
• Resolve complaints and prevent additional issues by addressing process improvements
• Work with CoEs to translate business needs into projects, including prioritization, scheduling, and resource planning
• Support HRIS system implementation, including security administration, management of cross-functional dependencies between stakeholders, and system optimization post go-live
• Create HR documentation for reporting and other HR processes
• Collaborate with HR/HRIS team members to ensure system usage consistency across countries
• Support employees, field questions, and provide appropriate guidance or direction to the employee
• Support HRBPs by fielding questions about the HR tools
• Manage permissions, access, personalization, and similar system operations and settings for system users
• Provide technical support, troubleshooting, and guidance to users of all HR systems

Requirements

• Bachelor’s degree in Business, Computer Science, or Human Resources Management or equivalent
• 5+ years experience supporting HRIS and implementations in HCM and Payroll systems such as Workday and/or Dayforce
• 2+ years in a customer service, administrative, or human resources support role
• Strong HR functional and technical knowledge
• Experience in Organizational Administration tools/systems preferred