The HR Specialist performs a broad spectrum of HR functions, providing administration and oversight to assigned areas like HRIS, benefits, leave, workers' compensation, reporting, and employee relations. This role suits someone who ensures accurate and timely execution of HR processes, maintains data integrity, supports compliance, and identifies opportunities for process improvement.
Responsibilities
Maintain HR information and manage relevant employee changes in the HRIS system, coordinating with Finance on payroll-related HR data and resolving discrepancies
Develop, maintain, and enhance HR reports, dashboards, and queries utilizing appropriate reporting tools in the HRIS
Maintain data integrity in HR systems by running queries and reviewing data; provide analysis and information to HR leadership
Stay current with HRIS functionality, system updates, and available technologies that support effective HR administration
Manage general employment life cycle activities including onboarding, change of status, and termination
Administer benefits, including medical, dental, vision, HRA, HSA, FSAs, life insurance, STD/LTD, and other benefits offered in accordance with PPSAT policies
Support compliance with applicable laws and regulations related to benefits and communicate relevant changes that may impact PPSAT benefit administration
Manage employee benefit changes in a timely and accurate manner, including coordination with Finance on benefit deduction and payroll-related changes
Plan and administer the annual open enrollment period in partnership with the benefits broker, Director of People & Culture, and VP of People & Culture
Support year-round benefits education and communication in partnership with the Director of People & Culture and Engagement & Belonging Program Manager
Administer leave and accommodation requests, including those related to the Family and Medical Leave Act (FMLA), the Americans with Disabilities Act (ADA), and others as relevant
Act as the first point of contact for Workers’ Compensation matters
Lead the interactive process in requests for reasonable accommodations and, in partnership with Director of People & Culture and manager, determine whether there are possible accommodations that would not create an undue hardship
Ensure consistent implementation of HR programs and company-wide policies, procedures, and guidelines
Collect and compile HR metrics and data from a variety of sources
Support HR project initiatives as assigned
Identify opportunities to develop and/or provide training and education for employees and managers
Support employee engagement and education initiatives, including employee events and activities
Contribute to a positive work environment by following through on tasks, taking initiative, working with the team, and identifying solutions
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Adhere to affiliate policies and procedures including meetings and training requirements, ensuring punctuality and attendance, and following personnel policies
Identify opportunities to improve HR processes and workflows to increase efficiency, accuracy, and consistency
Develop, document, and implement process improvements and system-based solutions in collaboration with HR team members and other stakeholders
Identify opportunities to optimize the use of HRIS functionality, workflows, and technology to improve the delivery of HR services
Provide first-level support to managers regarding routine employee relations matters involving established policies, procedures, and performance expectations
Conduct initial administrative review of reported concerns
Coordinate with managers to gather appropriate documentation supporting reported concerns
Assist managers in preparing corrective action documentation
Coordinate the review and approval process for corrective action documentation with the Director of People & Culture or designated HR leader prior to issuance
Maintain appropriate documentation and follow-up for assigned employee relations matters
Escalate complex, sensitive, or higher-risk employee relations matters to the Director of People & Culture
Requirements
3–5 years of progressive experience in HR operations, HRIS administration, benefits, leave administration, or a related HR function
Demonstrated experience administering and maintaining an HRIS, including employee data management, system transactions, reporting, and maintaining data integrity
Demonstrated experience in benefits administration and leave administration, including familiarity with applicable federal and state requirements
Experience developing and maintaining HR reports, dashboards, and queries using HRIS or other reporting tools
Experience identifying and implementing improvements to HR processes, workflows, and systems
Advanced skill level using Microsoft Office, particularly Excel
Strong time management, organizational, and follow-through skills
Exercises excellent judgment and discretion when handling employee inquiries, interpreting policies, and escalating sensitive issues as appropriate
Strong customer service skills and the ability to communicate effectively with employees, managers, and HR team members
Knowledge of state and federal employment laws and regulations related to benefits, leave, HR operations, and employee relations
Nice to have:
Bachelor’s degree in Human Resources, Business Administration, or a related field, or 6 years related experience in lieu of degree
Experience working in a highly regulated environment, health care environment preferred
Familiarity with ADP Workforce Now a plus
Benefits
Medical, Dental, and Vision Insurance
Health Reimbursement Account
403B Retirement Plan with matched contributions
Paid Time Off
Holiday Pay
Employee Assistance Program
Important Details
Schedule: Full-time, 40 hours per week, Monday–Friday, with flexibility in daily start and end times generally within standard business hours
Work format: Hybrid; ability to reasonably commute to one of the following PPSAT office locations as needed: Raleigh, Fayetteville, or Chapel Hill, NC
Application Process
A complete application includes a cover letter and resume
Work Authorization & Sponsorship
Applicants must be authorized to work in the United States
Due to pre-approved budget allocations, we are unable to provide or assume sponsorship for employment visas (including H-1B, O-1, or TN status) for this position
We will not consider candidates who need employer sponsorship now or who will need it in the future
About the Company
Planned Parenthood South Atlantic is a mission-driven organization committed to providing high-quality, inclusive, and non-judgmental sexual and reproductive healthcare to people of all genders, sexual orientations, races, religions, abilities, ethnicities, and cultural backgrounds. They are powerful educators, advocates, and innovators for health care, believing that everyone deserves the knowledge, care, and rights necessary to have bodily autonomy.
