About This Role
The HR Specialist is responsible for the day-to-day operational management, coordination, and support of core Human Capital processes, including tasks that help deliver Human Capital Business Consulting projects to internal customers. This role involves implementing coordination, formulating communications, and maintaining tracking and reporting of Human Capital operating practices across the Bank for core processes such as Talent Management and Performance Management.
Responsibilities
- Support more senior HR Business Partners and engage with managers and leaders within assigned business units to understand business needs and translate them into actionable HR strategies
- Create and develop reporting for HR Business Partners
- Analyze data from multiple sources to support Human Capital goals and compile it in a way that is meaningful to the end user
- Develop processes, timely reporting, and communications to influence management and employees to work effectively on required Human Capital tasks, such as Talent Management, Performance Management, and Compensation processes
- Identify opportunities to simplify and streamline processes, reporting, and communication of major Human Capital projects and initiatives
- Provide technical support for Human Capital applications, such as the Human Resources Management system, which automates HR business processes including Talent Management, Performance Management, Recruiting, Compensation, and Learning
- Utilize the Microsoft product suite to support Human Capital goals, including detailed Excel reporting, Microsoft OneNote, PowerPoint, and Outlook
- Act as liaison with HR Operations and external service providers (Employee Care Center) to support organization changes and help resolve employee issues
- Assist in preparation and distribution of communications, which may include simplification of Human Capital processes
- Responsible for follow-up tracking and reporting necessary to meet deadlines
- Provide insight into user experience of HR systems and provide suggestions and requests for application improvements
- Identify and resolve workflow issues and assist management in the implementation of policies and procedures
Requirements
- Bachelor's degree in Human Resources or a related area preferred
- 2+ years in Human Resources or related business experience preferred
- Advanced computer skills
- Ability to coordinate and deliver on multiple large projects and requests
- Excellent verbal, written, interpersonal, and consultative communication skills and ability to interact well with all organizational levels
- Ability to work in a matrix environment across affiliates and lines of business; collaborate with all stakeholders
- Strong attention to detail and emphasis on quality
