About This Role
The HR Recruiter is responsible for recruiting employees for the company's Sales, Customer Success, and Customer Support teams. This full-time, office-based position focuses on active candidate sourcing, screening, interview coordination, and successful joining.
Responsibilities
- Search for suitable candidates through Naukri Resdex, Apna, and other approved recruitment platforms
- Use relevant keywords and filters, review profiles, and contact candidates directly by phone and WhatsApp
- Proactively build a candidate pipeline rather than relying only on incoming applications
- Prepare and publish job advertisements using approved requirements and employment terms
- Review applications, shortlist relevant profiles, and keep vacancies and candidate statuses updated
- Conduct telephone screening in Hindi and English
- Assess relevant experience, communication skills, previous responsibilities, and suitability for the vacancy
- Confirm salary expectations, notice period, joining availability, and willingness to work from the office
- Clearly explain job responsibilities, office location, working arrangements, fixed salary, and any approved incentive structure
- Ensure candidates understand the actual conditions before scheduling interviews
- Arrange interviews with hiring managers, share candidate profiles and brief screening notes, confirm attendance, and provide accurate interview details
- Follow up on missed interviews, collect feedback, and communicate next steps to candidates
- Coordinate approved offers, confirm candidate acceptance, and maintain contact until the joining date
- Identify concerns or changes in availability early and inform management
- Coordinate joining documents and handover to the relevant manager
- Maintain an accurate tracker covering sourced candidates, screening results, interviews, feedback, offers, expected joining dates, and actual joining dates
- Record reasons for rejection, declined offers, and candidates not joining
- Report progress against agreed hiring priorities
- Handle candidate information through approved company systems and maintain respectful, accurate communication throughout the recruitment process
Requirements
- 1-3 years of hands-on experience in non-IT recruitment, preferably hiring for sales, telesales, customer support, BPO, or other customer-facing positions
- Practical experience using Naukri Resdex for candidate searches, filtering, shortlisting, and direct outreach
- Experience managing recruitment from sourcing to actual joining
- Strong spoken Hindi and English, with professional telephone and WhatsApp communication
