About the role
Discover your 100% YOU with MicroSourcing! Position: HR Payroll and Administration Manager
Location: Eastwood, Libis, Quezon City
Work setup & shift: Onsite | Shifting Schedule
Why join MicroSourcing? You'll Have Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role As a HR Payroll and Administration Manager , you will:
- Australian Payroll Leadership: Oversee payroll processing prepared by the Payroll Officer; co-sign pay runs with the CFO while ensuring correct superannuation, leave accruals, termination pays, and tax treatments.
- Modern Award Interpretation & Wage Audits: Apply and interpret relevant Australian Modern Awards (General Retail Industry Award, Fuel Industry Awards, Clerks Award); conduct wage audits and implement Fair Work updates immediately.
- Roster Validation & Fatigue Governance: Direct the compliance team (Deputies) in auditing site rosters across 400+ AU locations to verify minimum shift lengths, break rules, overtime, weekend/night penalties, and fatigue limits.
- End-to-End HR Administration & ER Support: Draft employment contracts, manage onboarding/offboarding, maintain HRIS records, and support Australian HR leadership with performance improvement plans (PIPs), disciplinary meetings, and workplace investigations.
- Commission Agent Site Compliance: Oversee compliance audits for site Commission Agent Agreements, reviewing site documentation, workplace obligations, and contractual adherence.
- Team Leadership & Off-Shore Management: Supervise, train, and manage the Philippines-based AU compliance support team, including the Payroll Officer and Roster & Wage Compliance Deputies.
What You Need Non-negotiables
- 10+ Years AU Payroll & Award Experience: Minimum of 10 years of direct experience managing Australian payroll operations, complex Modern Award interpretations, and penalty rate mechanics.
- Fair Work Act & IR Expertise: Deep knowledge of the Australian Fair Work Act, NES (National Employment Standards), superannuation guarantees, and statutory leave accruals.
- Roster Compliance Auditing: Proven track record in validating multi-site retail or fuel rosters against penalty structures, minimum engagement rules, and fatigue thresholds.
- Offshore Leadership & BPO Delivery: Demonstrated success supervising and coaching AU-facing payroll and compliance teams in a BPO or Shared Services environment.
- Employee Relations & Governance: Experience drafting compliant Australian employment contracts, handling performance management documentation, and maintaining audit-ready HR records.
Preferred Skills/expertise
- Direct prior experience in the Australian retail, fuel/petroleum, QSR, or multi-site hospitality sectors.
- Experience with Australian payroll and workforce management platforms (e.g., Deputy, TANDA, Kronos, Preceda, Chris21, or Employment Hero).
- Formal tertiary qualifications in Human Resources Management, Industrial Relations, or Business Administration.
- Experience auditing Commission Agent or franchise compliance frameworks within multi-site networks.
About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.
Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/
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