This HR Partner role offers an exceptional opportunity to build a career in human resources, focusing on employee experience, engagement, leadership development, and HR operational excellence. You will support PXT operations through consistent standard work execution, relationship-building, and timely issue resolution, fostering team culture and supporting engagement.
Responsibilities
Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported
Execute standard work with consistent quality and timeliness, meeting established service level agreements (SLAs) and maintaining accurate documentation of HR processes and employee interactions
Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters, handling sensitive information with discretion and professionalism
Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities, supporting issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience
Coach frontline leaders on behaviors that impact engagement and retention, reinforcing expectations and guiding leaders in selecting and effectively utilizing available tools to improve team communication, recognition, and performance conversations
Support the execution of site-level engagement, communication, and culture-building initiatives, coordinating logistics, gathering feedback, and monitoring effectiveness
Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment), helping prepare insights for site reviews or team discussions
Promote the use of self-service tools to resolve routine employee and manager questions, helping identify recurring gaps and escalating opportunities to improve tool usability or adoption
Requirements
Experience handling confidential information
Bachelor's degree
Basic proficiency with Microsoft Office Suite (e.g., creating documents in Word, using basic spreadsheet functions in Excel, managing calendars/emails in Outlook)
Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)
Nice to have:
Degree in HR, Management, Business, Labor Relations, Psychology, or a related field
Experience in customer service or people-facing roles, demonstrating effective verbal and written communication skills
Demonstrated ability to analyze information, solve problems, and make data-driven decisions
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Intermediate skills in Microsoft Excel (e.g., ability to use pivot tables, v-lookups, and formulas)
Proficiency in using AI-powered tools, HR analytics platforms, and emerging technologies to derive insights and drive process improvements
Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience
Strong organizational skills with proven ability to manage multiple priorities, meet deadlines, and deliver results in fast-paced, dynamic environments
Experience building partnerships and collaborating effectively across teams, demonstrating adaptability and autonomy
Ability to exercise sound judgment and navigate ambiguous situations with limited direction
Basic understanding of HR processes and policies
Demonstrated problem-solving skills and resourcefulness
Benefits
Sign-on payments
Restricted stock units (RSUs)
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
About the Company
Amazon's global Human Resources teams, known as People eXperience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture in pursuit of being Earth's Best Employer.
