About the role
Title: HR Officer (Cebu)
The HR Officer will play a vital role in driving people strategies that support business growth and employee success. This role will serve as a trusted partner to business leaders by providing end-to-end HR support across talent management, employee relations, organization development, engagement initiatives, and HR operations.
- Serve as the primary HR partner for assigned business units, providing guidance on people-related concerns, policies, and HR solutions.
- Support manpower planning, recruitment coordination, and talent sourcing initiatives to address workforce requirements.
- Facilitate employee relations matters, disciplinary case management, and labor-related concerns while ensuring compliance with company policies and labor regulations.
- Drive organizational development initiatives, including structure reviews, workforce planning, and productivity improvements.
- Administer performance management processes, competency assessments, and employee development programs.
- Support succession planning and talent review activities to strengthen leadership and talent pipelines.
- Lead employee engagement, culture-building, recognition, and communication programs to enhance employee experience.
- Provide career coaching and developmental guidance to employees and managers to support growth and performance.
- Maintain accurate employee records, HR databases, personnel movement documentation, and SAP updates.
- Coordinate with Shared Services and Corporate HR teams to ensure timely resolution of employee concerns, benefits administration, and other HR transactions.
Job Qualifications
- A graduate of Bachelor's degree in Psychology, Human Resources, Business Administration, Management, or any related field.
- With at least three (3) years of strong HR Business Partnering and account management experience.
- Must have relevant experience in talent management, employee engagement, employee relations, performance management, and labor standards.
- Experience supporting operations-driven environments such as retail, food service, hospitality, manufacturing, or similar industries is an advantage.
- Strong stakeholder management, communication, and problem-solving skills.
- Willing to be assigned in Cebu City.
- Red Ribbon Bakeshop, Inc., the hiring entity, is a wholly owned subsidiary of Jollibee Foods Corporation.
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