About the role
About Iron Mountain
Iron Mountain (NYSE: IRM) is the industry leader in information protection and storage services. Forbes magazine has recognized Iron Mountain as one of the "Top 400 Best Big Companies" and FORTUNE Magazine has consistently ranked the Company as one of “America's Most Admired Companies”. In early 2009, Iron Mountain was added to the prestigious Standard & Poor 500 Index.
For more information, please visit www.ironmountain.com
If you embrace challenges, work well in a team setting, and are driven to grow and excel in your career, we would like to hear from you.
About the Role
We are seeking a proactive and detail-oriented Human Resources Officer to support both HR Operations and Talent Acquisition functions. This role will serve as a key liaison between HR and IT for HRIS administration while also managing full-cycle recruitment activities. The successful candidate will play an important role in ensuring efficient HR operations, delivering positive employee experience, and attracting quality talent to support business growth.
Key Responsibilities
HR Operations & Employee Lifecycle Management
Support daily HR operational and administrative activities across the employee lifecycle, including onboarding, employee movements and offboarding.
Maintain accurate employee records and ensure timely updates within the HRIS.
Administer employee data, leave records and organizational changes while ensuring data accuracy and compliance.
Support HR documentation, employee correspondence and reporting requirements.
Assist in policy implementation and HR process improvement initiatives.
Talent Acquisition & Recruitment
Manage end-to-end recruitment, from sourcing and screening to hiring.
Partner with hiring managers on workforce needs and interview coordination.
Conduct candidate assessments, interviews, and recruitment recommendations.
Prepare offers, support salary negotiations, and complete reference/background checks.
Maintain recruitment records and support onboarding for new hires.
HRIS Operations & Process Improvement
Support daily HRIS administration including user access management, role assignment and workflow maintenance.
Maintain system parameters and assist with system enhancements and upgrades.
Partner with internal IT teams to support HR system requirements and issue resolution.
Identify opportunities to improve HR processes through automation and digitalization.
User Support & Training
Provide first-line support to HR users, managers and employees on HR systems and processes.
Prepare and maintain SOPs, user guides and FAQ documentation.
Conduct system walkthroughs and basic user training sessions.
Gather user feedback and recommend system and process improvements.
Other Duties
Support HR projects, employee engagement initiatives and ad hoc assignments as required.
Qualifications & Skills
Diploma or above in Human Resources, Business Administration, or related disciplines.
Minimum 3 years' relevant HR experience, including HR operations and full-cycle recruitment.
Familiar with HRIS/HCM systems; experience in Workday and ServiceNow is an advantage.
Good knowledge of Hong Kong Employment Ordinance and HR best practices.
Strong communication and interpersonal skills with good command of written and spoken English and Chinese.
Why Join Us?
This is a great opportunity to contribute to a dynamic HR team, enhance system efficiency, and grow your expertise in HRIS management. If you’re passionate about HR technology and process improvement, we’d love to hear from you!
What we offer:
Be part of an ever-evolving global organization focused on transformation and innovation.
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
Global connectivity to learn from 26,000+ teammates across 52 countries.
Be part of a winning team who embrace diversity, inclusion, and our differences.
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.
Full-time,Permanent
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