HR & Office Manager

About This Role

This role combines human resources leadership with the practical management of a busy office, ensuring both people and the workplace run brilliantly. It suits an experienced professional who enjoys making things happen and keeping an office running smoothly.

Responsibilities

• Lead recruitment, onboarding, employee relations, and performance processes
• Provide practical HR guidance and support to managers and employees
• Manage employment documentation, policies, procedures, and HR records
• Support salary reviews, remuneration benchmarking, and salary banding
• Manage grievances, disciplinary processes, and other sensitive employment matters
• Coordinate training, professional development, engagement, and wellbeing initiatives
• Champion the health, safety, and wellbeing programme
• Take ownership of the day-to-day running of the Queenstown office
• Manage suppliers, facilities, equipment, and office-related budgets
• Support leadership with people initiatives and wider business projects
• Plan and deliver events, conferences, team functions, and business celebrations from concept through to completion
• Coordinate team engagement, wellbeing, and cultural initiatives that bring people together and create memorable experiences
• Continually look for smarter, simpler, and better ways of working

Requirements

• Strong generalist HR experience
• Sound knowledge of New Zealand employment legislation
• Experience managing recruitment, performance, and employee relations matters
• Excellent communication skills and the confidence to work with people at all levels
• High levels of discretion, maturity, and judgement
• Great organisation and attention to detail
• A practical, solutions-focused approach
• The ability to balance planned work with the inevitable curveballs of a busy office
• A genuine desire to contribute to a positive, high-performing workplace