HR Manager / Assistant HR Manager

About This Role

This HR management role leads the full spectrum of human resources for Malaysian operations, with end-to-end accountability for talent acquisition, workforce planning, payroll governance, employee relations, compliance, and people initiatives across multiple clinic locations. The role suits a highly independent, hands-on leader who can operate effectively in a standalone HR environment, serving as a trusted partner to operations and regional stakeholders.

Responsibilities

• Lead end-to-end recruitment for clinical and non-clinical roles, ensuring timely hiring, quality selection, and effective onboarding outcomes
• Develop and execute proactive sourcing and hiring strategies to address manpower gaps, particularly in frontline and hard-to-fill roles
• Partner closely with operations leaders to forecast manpower requirements based on business expansion plans, clinic performance, attrition trends, and operational needs
• Build and maintain talent pipelines to improve hiring readiness and reduce time-to-fill across key positions
• Oversee the full employee lifecycle, including onboarding, confirmation, transfers, employee movements, and offboarding, with strong process control and documentation
• Establish and maintain accurate, compliant, and audit-ready employee records and HR documentation in accordance with Malaysian regulatory requirements
• Prepare, review, and manage employment contracts, HR letters, policy communications, and other core employee documents
• Drive consistency, efficiency, and service standards in day-to-day HR operations across multiple clinic locations
• Guide, supervise, and develop 2 HR Executives / Assistants to ensure effective execution of HR operations, service delivery, and administrative support
• Manage end-to-end payroll processing, ensuring timely and accurate salary disbursement
• Verify attendance, overtime, allowances, and deductions prior to payroll processing
• Ensure compliance with statutory contributions including EPF, SOCSO, EIS, and PCB (income tax)
• Handle payroll-related queries and resolve discrepancies efficiently
• Liaise with finance or external payroll vendors where required
• Maintain proper payroll records and ensure audit readiness
• Ensure full compliance with Malaysian Employment Act 1955 and all relevant labour and statutory regulations across the Malaysia operations
• Lead and manage employee relations matters including grievances, disciplinary cases, investigations, and issue resolution in a fair, consistent, and timely manner
• Advise managers and business leaders on labour law, HR policies, risk management, and best practices to support sound people decisions
• Liaise with relevant government authorities and external parties where required, and support audits, inspections, or compliance reviews