HR Generalist

About This Role

This on-site HR Generalist position at ibex Lahore is for a proactive and detail-oriented individual, primarily responsible for managing the full employee lifecycle and assisting with other HR operational activities. The ideal candidate should possess strong organizational and interpersonal skills, a service-oriented mindset, and the potential to grow into a leadership role within a fast-paced, technology-driven company.

Responsibilities

• Coordinate and manage end-to-end employee onboarding
• Maintain and update the HR Information System (HRIS)
• Manage the end-to-end employee lifecycle
• Support Medical Insurance operations (queries, enrolments, data management, escalations, reports etc.)
• Prepare or update employment records related to hiring, transferring, promoting, and terminating
• Explain human resources policies, procedures, laws, and standards to new and existing employees
• Support HR operational activities and manage employee data spanning employee lifecycle events
• Handle employee queries, concerns, and feedback
• Support recruitment, onboarding, and talent management processes
• Assist in performance management, employee relations, and conflict resolution
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Address employee concerns, assist in conflict resolution, and work with relevant departments to resolve grievances

Requirements

• Bachelor’s/Master’s degree in Human Resources (preferred)
• Understanding of general human resources policies and procedures
• 0–2 years of relevant HR experience
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Proficient in MS Office Suite

Important Details

• Schedule: 3PM to 12AM