The HR Coordinator serves as a vital support resource for the Human Resources department, working closely with HR leadership, department managers, and employees to ensure smooth HR operations and a positive employee experience. This role coordinates essential HR functions, maintains accurate employee records, supports compliance initiatives, and provides exceptional service to all stakeholders. This position is ideal for an organized, empathetic professional who is passionate about supporting people and improving HR processes.
Responsibilities
Coordinate and maintain employee personnel files, ensuring all records are complete, accurate, organized, and compliant with company policies and applicable regulations
Maintain in-depth knowledge of Saudi Labor Law and extensive hands-on experience with all HR government portals (including Qiwa, Muqeem, GOSI, MHRSD, and Taqaat)
Assist with HR compliance reporting, data reconciliation, and audit activities in collaboration with HR systems and payroll departments
Serve as a primary point of contact and liaison between employees, managers, HR leadership, and other departments regarding HR-related questions, concerns, and administrative matters
Support the communication and implementation of HR policies, procedures, and updates across the organization
Assist with monitoring HR-related deadlines, follow-ups, and required documentation to ensure timely and accurate completion
Coordinate employee onboarding and offboarding processes, including documentation preparation, system setup, and orientation support
Support benefits administration activities, including enrollment coordination, policy communication, and employee inquiries
Assist with recruitment coordination activities, including scheduling interviews, preparing offer letters, and maintaining candidate records
Prepare and distribute HR reports, employee communications, and policy documentation
Maintain confidentiality and discretion when handling sensitive employee information and personnel matters
Provide administrative support to the HR team on projects, audits, employee communications, and departmental initiatives as assigned
Identify recurring HR and administrative issues, escalate findings, and follow up on corrective actions with appropriate departments
Support the development and implementation of HR initiatives that promote employee engagement, inclusion, and organizational culture
Requirements
At least two years of relevant HR coordination, HR administration, or human resources experience
Proficiency with HR management systems and payroll software; experience with Dayforce or comparable platforms is preferred
Strong Excel skills, including formulas, lookups, and pivot tables
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Exceptional attention to detail, organizational skills, and ability to manage multiple priorities and recurring deadlines
Strong written and verbal communication skills with the ability to interact professionally with employees at all levels
Demonstrated ability to handle confidential employee information with discretion and professionalism
Service-oriented mindset with a commitment to supporting employees and managers
Problem-solving abilities and conflict resolution skills
Proficiency in data entry and record management
Ability to work collaboratively with diverse teams and adapt to changing priorities
High school diploma or equivalent required
Fluency in English; additional languages are a plus
Ability to work in a fast-paced, dynamic environment
Commitment to maintaining professional boundaries and ethical standards
Willingness to learn new systems and processes
Flexible approach to work and openness to supporting evolving organizational needs
Nice to have:
Knowledge of HR compliance, wage and hour requirements, and employment regulations
Experience in a hotel or hospitality environment
Associate's degree or coursework in Human Resources, Business Administration, or a related field
Equivalent relevant HR experience will be considered in lieu of formal education
About the Company
Novotel Madinah is a modern 4-star hotel located in the heart of the holy city of Madinah, offering a comfortable and convenient stay for both pilgrims and leisure travelers. Strategically positioned just 120 meters (about a 2-5 minutes walk) from Al-Masjid an-Nabawi, the hotel provides easy access to one of Islam's most significant landmarks, making it an ideal base for Umrah visitors and religious travelers. Novotel Madinah combines modern comfort, strategic location, and family-friendly facilities, making it a popular choice for visitors seeking a peaceful and well-connected stay in Madinah.