About This Role
The HR Coordinator supports the entire employee lifecycle, from recruitment to engagement and compliance, while fostering a positive work culture within the Human Resources team. This generalist role suits a proactive and people-focused individual in the hospitality industry.
Responsibilities
- Champion a safe and respectful workplace by supporting WHS initiatives, conducting risk assessments, and promoting a culture of safety and wellbeing
- Manage end-to-end recruitment including job ad creation, candidate screening, interview coordination, reference checking, and onboarding of new employees across multiple departments
- Facilitate seamless new hire onboarding processes including contracts, systems access, hotel orientation, and policy training to ensure a strong start
- Provide day-to-day HR support and guidance to line managers on performance management, conduct issues, grievances, and interpretation of the Enterprise Agreement
- Support implementation of development programs, coordinate mandatory training compliance, and lead employee recognition initiatives (e.g., Red Knight & Star of the Week Awards)
- Assist with performance reviews (30/60 day & annual), maintain development records, and support talent/succession planning in partnership with department heads
- Liaise with Finance to ensure accuracy of employee records, resolve discrepancies, and support system cut-offs and signoffs
- Provide HR communications, support employee engagement campaigns, and promote internal events aligned with Stamford
- Coordinate employee exits including resignation/termination documentation, final pay instructions, exit interviews, and ensuring return of company property and deactivation of access
- Maintain secure electronic HR records, ensure compliance with internal policies and employment legislation, and support policy updates and staff awareness campaigns
Requirements
- Excellent communication, coaching, and interpersonal skills with the ability to build trusted relationships and influence managers and employees at all levels
- Demonstrated ability to provide practical HR advice, manage employee relations matters, support investigations, performance management, conflict resolution, and maintain procedural fairness
- Strong knowledge of Australian employment legislation, Fair Work requirements, Modern Awards, workplace policies, visa compliance, and HR best practices
- Highly organised with strong HR administration, reporting, record management, and HRIS capabilities, while managing multiple priorities in a fast-paced environment
- Diploma or Degree in Human Resources, Business, Hospitality Management, or a related discipline
- Minimum 2 to 4 years of HR generalist experience, preferably within hospitality, tourism, retail or a fast-paced operational environment
