About This Role
The Global HR Operations Coordinator supports how the company rolls out and improves its global HR initiatives. You will handle day-to-day administration across the employee lifecycle, keep HR data accurate and audit-ready, and help build processes that are simple, compliant and consistent across regions. The role suits someone organized and service-minded who enjoys working across time zones, cultures and teams.
Responsibilities
- Help design, implement and improve people practices, policies and procedures that meet local and global requirements
- Coordinate onboarding, transfers, job changes and offboarding across countries, including right-to-work and background checks and new-starter setup with IT, Facilities and Finance
- Prepare global HR documents such as offer letters, job change letters, employment verifications and visa support letters
- Build streamlined, scalable global processes with a focus on self-service, automation and AI
- Support employee relations meetings and prepare the related documentation
- Maintain accurate, complete and audit-ready employee records in the HRIS
- Audit HR data across systems and correct discrepancies
- Partner with the HR Systems team and vendors on technology initiatives
- Send accurate, on-time employee changes to regional payroll teams and providers, and support monthly HR–payroll reconciliation
- Provide compensation and benefits data and guidance, and support benchmarking
- Support benefits enrollment and changes with the Total Rewards team and brokers
- Help set up metrics and dashboards that measure the impact of HR process improvements
- Produce standard and ad hoc reports (headcount, turnover, onboarding) and executive summaries of employee surveys
- Maintain HR policy documentation, including the employee handbook and HR knowledge base
- Track mandatory training, probation reviews, contract end dates and visa or work-permit expirations
- Stay current on employment law changes in each region and on data privacy rules such as GDPR
- Be a first point of contact for employee and manager questions through the HR inbox or ticketing system, routing complex cases to HR Business Partners
- Support change management and continuous improvement projects across the HR team
- Coordinate with global vendors, including Employer of Record (EOR/PEO), background check and benefits providers
Requirements
- 2–4 years of experience in HR operations, ideally in a multi-country organization
- Experience across the full employee lifecycle: onboarding, performance, employee relations and offboarding
- Hands-on HRIS experience
- Strong Excel or Google Sheets skills (lookups, pivot tables) and an analytical mindset
