About This Role
This HR Consultant role supports a group of facilities by addressing HR issues and questions. The consultant partners with administrators, DSDs, and payroll coordinators to implement HR programs, services, and solutions that align with business goals. The position reports to the HR Consultant Lead.
Responsibilities
- Support facility leadership with performance management, disciplinary, and termination discussions
- Ensure fair, consistent, and objective interpretation and application of HR policy, procedures, processes, and local, state, and federal laws and regulations
- Provide HR expertise and guidance during facility initiatives
- Act as an HR resource and coach for all levels of facility leadership
- Manage and help resolve employee relations issues, in partnership with the HR Consultant Lead and facility leadership
- Visit assigned sites on a regular and consistent cycle and as needed by the facility, but no less than once a month
- Participate in the HR portion of the mock survey process, annual surveys, and other surveys as needed
- Collaborate with DSDs to ensure post-audit corrections are complete and compliance is maintained
- Drive and conduct ongoing HR audits (including licenses, certifications, onboarding documents, I-9s, wage and hour, ADP data accuracy, etc.) and report results
- Research employee issues and concerns and report in a clear, concise, and detailed manner
- Research employee concerns, report findings in a clear and detailed manner, and manage each issue until it is fully resolved
- Respond to general inquiries about HR programs and processes and escalate as appropriate
- Conduct presentations on HR policies and initiatives when requested by facility management or HR Consultant Lead
- Conduct effective, thorough, and objective investigations in partnership with the HR Consultant Lead and, if recommended, under the direction of legal
- Respond to state and federal DOL investigations, EEOC or state agency complaints, and in response to legal actions, under direction of the HR Consultant Lead
- Participate in preparing acquisitions for successful launches, including but not limited to distributing HR welcome kits, assisting with onboarding, and assisting with correction of onboarding issues as needed
- Conduct 30/60/90-day HR compliance reviews for all acquisitions
- Track and submit monthly HR information as required
- Guide and train facility on structuring an immersive, supportive onboarding and orientation to ensure a consistent experience for new hires
- Assist with site specific training (virtual or on-site) as needed to ensure compliance
- Create reports as requested
- Participate in specific projects as determined by the HR Consultant Lead
- Identify new opportunities where HR can add value to the business
- Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of the HR department and services performed
- May participate in the interview and selection process for HRCs
- Maintain a knowledge of progressive HR practices and key trends
- Facilitate long-term initiatives aligned with the strategic agenda
- Maintain confidentiality of resident, employee, and facility information
- Carry out all duties in accordance with the company mission and philosophy
- Demonstrate honesty and integrity at all times
- Follow appropriate safety guidelines
- Key information into computer systems
- Maintain a neat, clean, well-groomed, professional appearance
Requirements
- Developed knowledge of HR policies, processes, and relevant state and federal employment laws and requirements
- Ability to communicate and develop relationships at all job-relevant levels of the organization
- Effective team player with the ability to work independently in a field or remote setting
- Excellent planning, time management, and organization skills, and ability to prioritize multiple streams of work from multiple sources without sacrificing quality
- Ability to be flexible, manage tasks and responsibilities, and complete duties and projects within allotted time and budget
- Able to respond to change productively and to handle additional tasks and projects as assigned
Important Details
- FLSA Status: Exempt
- Travel: average 75% of the time, locally and out of area as needed to support and consult with sites; may occasionally involve out-of-state travel