HR Business Partner

About This Role

This Human Resources Business Partner role delivers tailored HR solutions to drive client success, retention, and growth. The position specializes in resolving complex issues, ensuring compliance with employment laws, and providing a seamless client experience through proactive consultation and ongoing support. The HRBP develops, implements, and monitors HR strategies aligned with client needs, building trusted client relationships while upholding rigorous compliance standards.

Responsibilities

• Partner with Executive- and Elite-tier HR-centric clients, with a strong emphasis on HR compliance
• Build deep understanding of client business models, workforce practices, goals, and operational drivers
• Provide expert guidance across industries, incorporating state and federal employment and payroll regulations, including multi-state compliance
• Deliver customized, best-practice HR solutions aligned with internal standards, proactively reducing risk and liability
• Resolve complex employee relations matters and investigations through timely, well documented consultation and follow-up
• Advise on a broad range of employment issues, including investigations, coaching and counseling, reductions in force, ADA, PWFA, leaves of absence, terminations, and related matters
• Develop and recommend HR tools and programs such as handbooks, job descriptions, compensation and PTO plans, performance management systems, and hiring/onboarding processes
• Identify and elevate legal and regulatory concerns, facilitating resolution and supporting client retention efforts
• Encourage adoption of HR Compliance training, tools, products, and services to enhance client operations
• Accurately document all client interactions within the HRIS and leverage data, reports, and technology to identify trends
• Collaborate cross-functionally with internal teams, brokers, and stakeholders to manage escalations and execute service plans
• Manage client expectations in a fast-paced environment while monitoring service delivery, SLAs, and annual deliverables
• Communicate compliance updates to clients through various channels and support continuous process improvement initiatives
• Maintain current knowledge of employment laws and HR best practices through ongoing training and professional development

Important Details

• Travel: Some domestic travel will be required to attend team onsite meetings, client visits, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services).

About the Company

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. Headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees.