HR Assistant

About This Role

Providing organized and responsive administrative support across recruitment, onboarding, employee programs, and day-to-day HR operations is the core of this HR Assistant role. This position coordinates complex schedules and logistics, creates a welcoming candidate and employee experience, maintains accurate HR information, and helps the HR team deliver timely, high-quality service across the organization. Working alongside recruiters, the HR support manager, and international HR colleagues, the HR assistant helps translate HR processes into clear schedules, communications, records, and follow-up.

Responsibilities

• Promote and contribute to the fulfillment of HOPE International’s mission and vision
• Post open positions on HOPE’s careers site and external job boards
• Create organized, efficient, and adaptable timelines for recruitment processes
• Coordinate recruitment scheduling, including search committee meetings, phone or virtual interviews, and final interviews
• Collaborate with assistants and hiring teams across the organization to schedule interviews, including interviews involving senior leaders and executives
• Serve as a warm, responsive, and professional representative of HOPE International throughout the candidate experience
• Coordinate candidate travel and interview logistics, including detailed final-interview itineraries
• Host candidates during in-person interviews and ensure they have the information and support needed for a positive experience
• Prepare interview spaces and technology, including Microsoft Teams, for virtual and in-person interviews
• Administer the long-term savings plan process, including creating and maintaining forms, monitoring responses, organizing participant data, and tracking participation changes in Asana
• Provide support to staff by being available consistently to answer questions and concerns
• Serve as liaison as questions or needs arise between participants and plan administrator, providing additional documents, information, and support
• Coordinate open enrollment and participant updates, following up on incomplete or inaccurate forms and changes in participation status
• Maintain and improve long-term savings plan processes and documentation, including updating the HR Support manual as processes change
• Communicate plan updates and changes with HR counterparts, participants, the financial services partner, and senior HR and finance staff
• Monitor the HR email account, respond to routine inquiries, and direct questions to the appropriate HR team member
• Provide administrative support for HR processes such as employee milestones, staff announcements, and other annual HR processes
• Maintain accurate, organized HR records and information in approved systems and shared resources, handling confidential information with discretion