HR Assistant

About This Role

This HR Assistant position plays an essential role in delivering a positive, organized, and responsive employee experience. The role supports recruitment, interview coordination, onboarding, personnel record management, employment verifications, credentialing, payroll processing, and routine employee inquiries. It also conducts new-hire check-ins, tracks required documentation and credentials, and helps maintain compliance throughout the employee lifecycle. Success in this role requires exceptional attention to detail, professionalism, discretion, and a genuine commitment to supporting employees and the mission of Leaps & Bounds.

Responsibilities

• Help coordinate employee meetings, trainings, and performance review documentation
• Respond to routine employee questions and direct complex matters to the HR Manager and CEO
• Assist with maintaining attendance records, time-off, and other HR tracking records
• Assist supervisors with their team member’s time off requests
• Prepare HR letters, reports, spreadsheets and internal communications
• Handle employment verifications within Company policy
• Respond to all EDD claims within a timely manner
• Support other HR projects and administrative duties as assigned
• Coordinate the full-cycle recruiting process across all departments
• Post job openings and support recruitment activities
• Screen applications and coordinate interviews with candidates and hiring managers
• Prepare interview materials and communicate scheduling details
• Assist with preparing offer letters, employment documents, and onboarding materials
• Assist with pre-employment requirements and onboarding paperwork
• Conduct and document 30-, 60-, and 90-day check-ins with new hires
• Assist with new-hire paperwork, personnel files, and onboarding checklists
• Track required employment documents, certifications, licenses, and expiration dates
• Help maintain accurate and confidential electronic and physical personnel records
• Assist with ensuring onboarding documentation is completed and filed appropriately
• Assist with ordering and distributing name badges for new hires
• Maintain accurate, complete, and confidential personnel files
• Scan, organize, file, and retrieve employee documents
• Track missing, expiring, or required documentation
• Process employment verification requests promptly and confidentially
• Support audits and ensure records follow organizational and legal requirements
• Create, distribute, and file status change letters, personnel action forms, etc.
• Collect and verify therapist licenses, certifications, background checks, and other credentials
• Assist with credentialing and recredentialing submissions
• Assist with payroll preparation, data entry, and review
• Help resolve routine timekeeping and payroll questions
• Respond to general employee questions and route complex matters appropriately
• Maintain confidentiality when handling employee and payroll information
• Escalate employee concerns, sensitive matters, and potential compliance issues to the HR Manager and CEO

Requirements

• Previous HR, recruiting, administrative, or office support experience preferred
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office, including Word, Excel, and Outlook
• Ability to manage multiple priorities and meet deadlines
• Professional judgement and the ability to handle confidential information
• Experience with HRIS or payroll systems, such as Paylocity, is a plus
• Knowledge of California employment practices is preferred

About the Company

Leaps & Bounds is committed to supporting employees and its mission.