This night-shift post on the cardiac ward pairs patient care with mentoring new nurses.
Responsibilities
Comply at all times with Brand standards and OSHA regulations
Manage the daily operations of opening and closing of the Housekeeping and Laundry departments
Conduct regular inspections of the hotel guestrooms on daily basis to ensure adherence to cleanliness, maintenance standards and productivity levels are being met and maintained
Prepare and monitor VIP rooms, special guests, and requests
Coordinate department
Monitors vacant rooms, check out rooms, and stayovers and communicates with the front office pertinent information
Maintain a complete and accurate set of logs and room status
Responsible for assigning or reassigning room list to room attendants
Support and supervise the assignments of houseperson and laundry attendants
Issues proper keys to authorized personnel
Train on cleanliness standards
Lead daily stand up and pre-shift meetings
Promote the rules and regulations of the hotel intended for the safety and welfare of guests
Be aware and respond to possible situations with guests regarding cleanliness of hotel public areas and guestrooms
Monitor quality and cleanliness Brand standards and meets the expectations of the guests on a daily basis
Demonstrates knowledge of job-relevant issues, products, systems, and processes
Manages lobby areas, including overall maintenance, daily upkeep, and cleanliness
Provides services that are above and beyond for customer satisfaction and retention
Ensure associates have supplies, equipment, tools, and uniforms necessary to perform their jobs
Serves as a role model to demonstrate appropriate behaviors
Carries out supervisor responsibilities in accordance with hotel policies and standard operating procedures
Train and develop associates on 4 Keys service standards, technical skills, standard operation procedures, and safety standards
Ensure all associates are safety conscious and trained in safe work practices
Ensure associates exceed service and cleanliness standards
Fosters open channels of communication between all employees
Follow all additional duties as assigned by management
Requirements
Understand the mission, vision, and goals of the hotel
Bi-lingual in Spanish and English to effectively communicate
Strong computer skills and proficient in Microsoft Office
Strong leadership skills and the ability to apply them in a dynamic environment
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Establish goals and objectives for department
Well organized, focused and complete all work assigned
Work cohesively with co-workers and all departments as part of a team
Build morale and promote positive employee engagement
Follow all appropriate policies and procedures while constantly striving to improve standards of operations
Ability to read, comprehend, and write instructions, correspondence, reports, and memos
Ability to communicate verbally with guests, management, and co-workers
Ability to effectively present information to associates, management, guests, and the public in one-on-one and group situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to understand guest service needs
Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
Must be able to lift up to 15 lbs. on a regular and continuing basis
Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally
Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
Requires manual dexterity to use and operate all necessary equipment
High School diploma or GED equivalence
Minimum 1 years
Important Details
Schedule: flexible scheduled shifts based on business needs
Physical Requirements
Must be able to lift and/or carry up to 40 pounds frequently to assist guests
Ability to stand for extended periods of time
Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation
Ability to bend and twist, push, and pull, stoop, and kneel
