Housekeeping Supervisor

About This Role

Overseeing, monitoring, and participating in the cleaning of rooms and common areas is the core of this full-time housekeeping supervisor position. The role involves directing and participating in maintaining the sanitation and safety of the facility, ensuring efficient service, and supporting the housekeeping team.

Responsibilities

• Direct and participate in the overall sanitation and safety of the facility and associates in accordance with company standards and government regulations
• Determine cleaning assignments and establish priorities; adjust assignments based on changes in room occupancy or emergency clean-up requests
• Maintain accurate record of assignments
• Ensure security of keys
• Respond to customer needs and requests; resolve customer concerns
• Follow work procedures and expedite workflow to ensure timely, efficient service; communicate room completion and availability
• Inspect rooms, common areas and stock rooms, and approve staff work performance; perform or delegate appropriate corrective action
• Report unsafe conditions and maintenance service needs, including painting, repairs, and furniture replacement and upkeep
• Oversee the productivity and breaks of associates; communicate performance issues to management
• Participate in the onboarding and training of associates; conduct daily pre-service meetings
• Demonstrate safe and correct use of environmental services equipment and chemicals
• Complete inventory of materials, supplies and linens; manage usage and orders in alignment with budget
• Open and close the department; maintain security for department property, supplies and operating funds
• Communicate on the telephone, over radio, in person and in writing with clients, customers or residents, personnel from other departments and coworkers
• Perform other duties as assigned

Requirements

• Prior housekeeping experience preferred

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Critical Illness Insurance (voluntary)
• Accident Insurance (voluntary)
• Hospital Indemnity Insurance (voluntary)
• Legal Services (voluntary)
• Choice Auto and Home Program (voluntary)
• Medical (full-time only)
• Dental (full-time only)
• Vision (full-time only)
• Life Insurance/AD (full-time only)
• Disability Insurance (full-time only)