About the role
AC Hotel Cleveland Circle, a Colwen Hotels Property, is seeking highly motivated and friendly housekeepers with an eye for detail to join our team! In this role you will be responsible for performing a variety of cleaning activities in accordance with company and brand standards.
General Responsibilities:
- Receive list of assigned rooms from manager and prioritize rooms
- Clean, stock and maintain assigned guest rooms according to Colwen and brand standards of cleanliness
- Respond promptly to requests from guests and other departments
- Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned floor/rooms
- Ensure privacy of guests at all times
- Knock and announce self before entering assigned guest rooms; return at a later time if room is occupied
- Check amenities and supplies in rooms, restock according to standards
- Neatly make beds and stock bath linens according to standard
- Clean and disinfect bathrooms, kitchen, and/or coffee stations
- Remove all trash, dirty linens, towels and room service items from rooms
- Check that all appliances are in the room and in clean working order
- Straighten desk area and furniture
- Dust, polish furniture and remove marks /stains from walls and furnishing
- Vacuum carpets and clean floors
- Notify maintenance department of needed maintenance or repairs
- Ensure room meets hotel standards with final walk around
- Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
- Take found items to designated lost and found area
- Perform other duties as requested
Requirements:
- Prior experience as a cleaner or housekeeper, hotel experience preferred
- Detail-oriented and thorough
- remain discreet and respect privacy of guests, Work with the highest level of integrity
- Perform consistent work to the highest standard
- Ability to work quickly without compromising quality
- Ability to work with little supervision and maintain a high level of performance
- Ability to interact with guests in a pleasant and friendly way
- Excellent prioritization and time management skills
- Willingness to work rotational 7-day work cycle; including weekends and holidays
We’ve got you covered: Benefits & Perks
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan – Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts – Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
Compensation:
Hourly Range: $20.00 to $21.00
Colwen Hotels is an equal opportunity employer. EEO M/F/D/V
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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