Hotel Manager

About This Role

This management position involves overseeing all aspects of property management and hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. The role suits a leader with strong communication skills who can organize complex projects and prioritize tasks to meet hotel objectives.

Responsibilities

• Maximize room revenue and occupancy by daily review of status
• Analyze variances, monitor credit card reports, and maintain close observation of daily house count
• Prepare team member schedules according to business forecast, payroll budget guidelines, and productivity requirements
• Recruit competent personnel
• Have effective interviewing skills
• Ensure no-show revenue is maximized through consistent and accurate billing
• Perform all jobs within all departments when needed
• Work closely with accounting on follow-up items, including returned checks, rejected credit cards, and team member discrepancies
• Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming
• Assist in preparation of revenue and occupancy forecasts
• Assist with or process payroll
• Maintain constant communication with all departments
• Be familiar with all brand-specific programs and their procedures
• Ensure that team members are knowledgeable in understanding and implementing the programs

Benefits

• Employee discount
• Flexible schedule
• Paid time off