Hotel Manager

About This Role

Managing the day-to-day operations and services of the restaurant is the core of this role, taking complete ownership of the outlet. The ideal candidate will be an experienced and responsible professional capable of independently managing the restaurant while maintaining high standards.

Responsibilities

• Manage complete day-to-day restaurant and sweets operations
• Supervise kitchen, service, counter, housekeeping, and support staff
• Manage staff shifts, attendance, duties, discipline, and performance
• Ensure excellent customer service and handle customer complaints professionally
• Maintain food quality, presentation, hygiene, cleanliness, and service standards
• Manage inventory, stock requirements, wastage, and vendor coordination
• Monitor billing, cash counter operations, daily sales, and expenses
• Control operational costs and minimize wastage
• Recruit and train staff whenever required
• Ensure smooth coordination between the kitchen, sweets counter, service team, and management
• Ensure compliance with food safety and hygiene standards
• Identify and resolve day-to-day operational issues independently
• Work towards improving customer satisfaction, sales, efficiency, and profitability

Requirements

• Minimum 3 years of relevant experience in restaurant or food-service operations
• Previous experience managing a restaurant, sweets shop, QSR, café, hotel, or similar establishment is preferred
• Strong leadership and staff-management skills
• Good understanding of inventory, cost control, customer service, and restaurant operations
• Ability to independently manage the entire outlet with minimum supervision
• Responsible, disciplined, and capable of taking ownership of daily operations

About the Company

Nikunj Sweets & Restaurant is a food service establishment.