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Tempo and Homewood Suites by Hilton Raliegh Downtown
The Hotel Front Desk Agent is the first point of contact for guests, playing a vital role in shaping their impression of the hotel. This role involves engaging with guests in a welcoming, professional, and efficient manner, ensuring their needs are met and expectations exceeded. The agent maintains a strong commitment to service, upholding the McKibbon Guiding Principles even in challenging situations.
Nice to have:
McKibbon operates Tempo and Homewood Suites by Hilton Raleigh Downtown, two dynamic brands in one building. The company values the employee experience as much as the guest experience, striving to create an environment that’s equal parts work and play.