Hotel Front Desk Agent

About This Role

This role is for a motivated Front Desk Agent who enjoys helping others, thrives in a fast-paced environment, and takes pride in representing a well-known brand. You will be the first smile guests see, delivering exceptional guest experiences in a warm, friendly atmosphere.

Responsibilities

• Welcome guests with a friendly, professional attitude
• Check guests in and out efficiently
• Manage reservations and cancellations
• Coordinate guest requests with other hotel departments
• Provide information about hotel services and local attractions
• Handle guest inquiries, requests, and concerns with a positive attitude
• Support team members to ensure smooth operations

Requirements

• 1+ year of customer service experience required
• Strong work ethic and ability to work as part of a team

Nice to have:

• 1+ year of hotel front desk experience
• Hilton brand experience (PEP experience is a plus!)

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k) match
• Paid time off
• Career growth opportunities within Hilton

About the Company

At the Hampton Inn Jupiter/Juno Beach, we pride ourselves on delivering exceptional guest experiences in a warm, friendly atmosphere.