Hotel Front Desk Agent

About This Role

Working at the front desk of a hotel involves managing guest arrivals and departures, providing information, and assisting with various requests. This role is ideal for someone with strong organizational and customer service skills who can handle multiple tasks efficiently.

Responsibilities

• Check guests in and out of their rooms
• Answer any questions guests have
• Make recommendations for activities and restaurants
• Store any luggage guests have
• Answer the phone and direct the call
• Take reservations on the phone
• Arrange transportation for guests
• Maintain the record of guests that have checked in and out

Requirements

• Excellent customer service skills
• Amazing interpersonal abilities
• Top-of-the-line organizational skills
• Ability to handle multiple tasks at once
• Amazing time management skills
• Incredibly detail oriented
• High school or equivalent (Preferred)
• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Benefits

• Employee discount

Important Details

• Employment type: Part-time or Full-time