Hospitality Services Associate, Hospitality Services

About This Role

Working in hospitality services at SGMC Health, the Hospitality Services Associate makes the first impression on guests arriving at the Main Campus. You will anticipate the needs of patients and visitors, providing exceptional service upon their arrival and departure.

Responsibilities

• Take ownership for the guest’s first impression of SGMC Health Main Campus
• Anticipate guests' needs
• Provide exceptional service to patients and visitors upon arrival and departure from SGGC Health Main Campus

Requirements

• High school graduate or equivalent qualification
• Valid Georgia Driver’s License
• At least one year of work experience, preferably in a customer service or healthcare role
• Friendly and outgoing
• Thrive in a customer service-oriented environment
• Excellent verbal communication skills
• Strong interpersonal skills, demonstrating the ability to establish and maintain effective working relationships
• Strong communication skills, enabling effective interaction with patients, employees, and families
• Ability to work in a high-stress environment
• Ability to tolerate working outdoors in various weather conditions, including rain, snow, sun, and both hot and cold temperatures
• Ability to work primarily in a hospital setting
• Ability to tolerate considerable standing, mental effort, stooping, bending
• Ability to lift in excess of 50 lbs.
• Ability to push objects (carts and wheelchairs)
• Ability to use office equipment and telecommunication devices on a regular basis

Benefits

• Low healthcare insurance premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company-paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

Important Details

• Schedule: Full Time, 8-hour day shift

About the Company

At SGMC Health, the team is collectively working towards goals that will make the community a better place. The company strives for excellence, encourages team effort, and is committed to providing the best possible care.