About This Role
This part-time Hospitality Coordinator position at Ada Bible Church focuses on creating friendly, warm, and welcoming guest experiences. The role involves organizing and leading hospitality volunteers to ensure excellent guest experiences through relational hospitality and directing weekend volunteers.
Responsibilities
- Create a warm and welcoming, guest-focused environment at the Bella Vista campus, with special attentiveness given to the first-time guest
- Recruit, train, and develop new hospitality volunteers
- Coach hospitality volunteer team leads as they train and mentor new volunteers
- Manage and distribute volunteer rotations and maintain volunteer schedule
- Ensure Coffee Team volunteers have the tools and resources necessary to carry out hospitality
- Collaborate with Event Services and ministry teams to plan and prepare for major campus ministry events
- Ensure all Hospitality Team volunteers feel valued (praying as a team, one-on-ones, etc.)
- Coordinate hospitality for weekend services and events held at an assigned campus and central events
- Manage coffee bar inventory
- Enter information into ROCK (database) or other designated management program(s)
- Collaborate with Hospitality Director and other Coordinators to continuously share improvement ideas and effectiveness/quality of hospitality
- Attend team meetings and all-staff meetings
- Complete or participate in assigned projects for the advancement of the guest experience
Requirements
- Naturally lead with hospitality when interacting with others
- Know how to create excellent guest or customer experiences
- Enjoy leading others to accomplish goals
- Clear communicator, both verbally and in writing
- Organized, efficient, and attentive to details
- Committed Christian who exhibits a thriving relationship with Jesus
- High-school diploma or GED
- Available to work most weekends as well as a couple days during the week
- Willing to become a member of Ada Bible Church within 90 days of hire and have beliefs consistent with their statement of faith
Application Process
- Submit your cover letter and resume
About the Company
Ada Bible Church is a vibrant and growing non-denominational church serving greater Grand Rapids, Michigan. Each weekend more than 8,000 people gather across five campus locations and one satellite location to connect with others in the community and discover what it means to follow Jesus.
