Hospitality Cashier

About This Role

This cashier position is for a hospitality professional who can create legendary experiences for guests by managing the takeout process from order to pick-up and payment. The role involves warmly welcoming guests, engaging with those waiting for orders, and ensuring high standards of cleanliness.

Responsibilities

• Warmly welcome guests when they enter the sports bar, making personalized and authentic connections
• Engage with guests waiting for takeout orders
• Answer phones timely with proper phone etiquette, according to BWW standards
• Take guest takeout orders via phone or in person, following the takeout steps of service
• Display salesmanship by recommending items, upselling add-ons and customizations to enhance guests' takeout experience
• Utilize point-of-sale system to enter takeout and all other orders using proper cash handling procedures
• Comply with all specs, quality standards, and department rules and procedures
• Maintain high standards of cleanliness and keep a sanitized and orderly environment in the HOH and FOH
• Empty trash, clean and sanitize food contact surfaces (e.g. food window, takeout order bagging area, etc.) as needed
• Clean guest areas (entryway, restrooms, etc.)
• Clean and stock host station, takeout counter, and server side stations
• Utilize dishwasher to clean dishware, silverware, and cups
• Deep clean as assigned
• Bag and manage takeout orders, checking for accuracy
• Present and review takeout orders with guests/delivery drivers to confirm satisfaction
• Thank guests and invite them back on their way out
• Assist others as needed
• Stay current on all federal, state, local and company required training and certifications
• Diligently follow safety requirements and model behavior that protects them and others
• Perform other duties as assigned

Requirements

• Superior guest service and hospitality skills
• Knowledge of proper sanitation, food safety, RAS and security procedures
• Strong verbal communication and interpersonal skills
• Skill in time management and organization with attention to detail
• Ability to take direction and execute team and BWW objectives
• Capacity to follow specific service time and guidelines
• Ability to maintain a high degree of pace and intensity for an extended period of time
• Relocate to Boynton Beach, FL 33426 before starting work (Required)

Benefits

• 401(k)
• Dental insurance
• Employee discount