About This Role
This role as a Hospitality Associate at UPMC Magee-Womens Hospital offers an opportunity to begin a healthcare career and grow within the organization. It is a hands-on support position that involves assisting across various hospitality departments, focusing on patient and guest satisfaction.
Responsibilities
- Clean all assigned areas, including patient rooms, public areas, toilets, procedure rooms, offices, and equipment, following established procedures
- Remove trash from all assigned areas and replenish supplies as needed
- Make beds, following established cleaning procedures in all patient discharge rooms and on-call rooms as assigned
- Inspect and ensure that all assigned areas are properly cleaned and in good repair, report problems to the supervisor
- Greet Hospital guests positively, and provide appropriate verbal assistance, guidance, and direction to visitors and patients as needed
- Serve as a reference source regarding visiting hours, directions, package delivery, general admitting, and Hospital policies
- Issue courtesy parking discounts and free passes when appropriate
- Use the personal computer and CRT for the dissemination of patient information
- Respect patient confidentiality and withhold restrictive information
- Assist with parking cashier functions and validate patient parking
- Follow mandatory reporting procedures for any incident or serious event that did affect or potentially could have affected the clinical care of any patient
- Issue patient scooters to patients and visitors as needed
- Transport patients and adjunct equipment via prescribed vehicles between patient units, treatment centers, and their designated areas in a safe, timely, and accurate manner
- Deliver supplies, equipment, and other materials to the patient units, and other designated areas in a safe, timely, and accurate manner
- Perform inspections and disinfecting procedures on transportation equipment utilized by the department
- Record transportation data electronically in the Transport Tracking System and/or manually on appropriate forms and logs utilized by the department
- Report the status of transportation activities and abnormal activities to the manager in charge
- Adhere to hand hygiene and infection control procedures on a consistent basis when interacting with customers
- Assemble and serve meals according to diet orders, menus, and patient/guest specific requirements
- Maintain food safety and quality by applying HACCP principles throughout service
- Adhere to department procedures regarding the operation of all foodservice equipment
- Perform sanitation for the assigned work areas in accordance with departmental procedures and health department guidelines
- Serve patient meal tray using the designated department script, to include proper patient identification
- Follow all safety and sanitation regulations
Requirements
- High School Diploma/GED or one-year previous job experience
- Ability to follow written and verbal instructions
Important Details
- Schedule: AM and PM hours 6 am through 12 am, including weekends and possibly holidays; hours subject to change based on business needs
- Employment type: casual role, may work up to 5 shifts per week, with potential to transition into full-time/part-time opportunities
About the Company
UPMC Magee-Womens Hospital is currently looking for casual Hospitality Associates.
