Hospitality Assistant

About This Role

Delivering exceptional customer service as the face of the business is the core of this Hospitality Assistant role. You will join a team that takes pride in its food, brand, and people, contributing to a passionate and friendly environment. The role offers opportunities for progression within a company that invests in its employees, celebrates individuality, and recognizes those who go above and beyond.

Responsibilities

• Deliver high-quality hospitality service to designated meeting rooms, boardrooms, and client areas
• Set up rooms for meetings and events, including food, beverages, tableware, and equipment in line with service standards
• Provide timely delivery and replenishment of food and drinks during meetings and events
• Ensure presentation standards are consistently met, with attention to detail and cleanliness
• Clear and clean meeting rooms promptly after use, ensuring spaces are reset and ready for future bookings
• Maintain high levels of customer service, ensuring client satisfaction at all times
• Engage professionally with clients, responding to requests and resolving issues efficiently
• Follow food safety, hygiene, health & safety, and company procedures at all times
• Support with stock control, replenishment, and reporting of shortages or issues
• Work collaboratively with catering, kitchen, and on-site teams to ensure smooth service delivery
• Adhere to service schedules and respond flexibly to changing client requirements

Requirements

• Previous experience in hospitality, catering, or customer service (contract catering experience desirable)
• Friendly, professional, and client-focused with a strong service mindset
• Reliable, punctual, and well-presented
• Excellent attention to detail and pride in delivering high standards
• Able to work independently and as part of a team
• Comfortable working in a fast-paced, client-facing environment
• Strong communication and interpersonal skills
• Ability to follow procedures and maintain food safety and hygiene standards
• Flexible and adaptable to meet business and client needs
• Willing to learn and develop within a contract catering environment

Important Details

• Schedule: 39 hours per week, Monday to Friday

About the Company

Compass Group Ireland is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. They strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all team members, aiming for colleagues to feel valued, empowered to reach their full potential, and to thrive.