About This Role
This leadership role involves supervising all administrative, operational, sales, and OPD services activities within the hospital. The Hospital Administrator/Manager will work closely with the management team to ensure smooth day-to-day operations, staff accountability, process implementation, and organizational growth. It offers an opportunity to become a key member of the leadership team, responsible for building efficient systems and driving operational excellence.
Responsibilities
- Supervise all administration, operations, sales, and OPD services activities in the hospital
- Work closely with the management team to ensure smooth day-to-day operations, staff accountability, process implementation, and organizational growth
- Manage the facility P&L, eliminate variable cost leaks, and achieve sales targets for elective procedures and health packages
- Direct the 90-day renewal pipeline for all municipal, fire, radiation, and pollution licenses related to licensing and compliance matters
- Execute structured performance appraisals for doctors (quarterly), nursing staff (bi-annual), and administrative teams (monthly)
- Monitor patient safety dashboards, investigate incidents using Root Cause Analysis (RCA), and update SOPs
- Build systems, follow up relentlessly, coordinate multiple departments, solve operational issues, supervise teams, and maintain discipline
- Significantly reduce the day-to-day operational burden on the management
- Interface with front office and billing teams to provide smooth operations within the hospital
- Prepare the duty roster and ensure utilization of manpower resources, including third-party services
- Ensure hospital management standards or protocols are met, maintained, and reviewed
- Investigate all complaints regarding patient care and report to the hospital management
- Report daily, weekly, and monthly data for patients and sales analysis to hierarchy
Requirements
- MBA in Hospital Management
- 6-10 years of experience as a Hospital Manager/Admin
- Relevant work experience in administration and operations activities in a hospital
- Localized in Chennai City
- Fluent in Tamil, Telugu, and English
- Strong leadership and management skills with the ability to manage and train new staff
- Ability to work independently and under minimal supervision with organizational skills
- Proficient in using MS Office applications and other hospital relevant software applications
- Higher levels of administration services in health care or hospital-related exposure
Important Details
- Team: The role requires a person who can coordinate multiple departments, solve operational issues, supervise teams and maintain discipline
