About This Role
This leadership position is accountable for the overall operations of a small-format hospital, ensuring the delivery of quality patient care in an emergent hospital environment. The role involves guiding clinical and office staff, maintaining compliance with regulations, and fostering a patient and people-focused culture. It suits a leader committed to establishing a neighborhood hospital.
Responsibilities
- Provide leadership, training, supervision, guidance, and coaching for hospital employees
- May serve as the Patient Safety Officer for assigned facilities as granted authority by the Board of Directors and the Medical Executive Committee, to act in the best interest of patients and their care, to monitor and report, where necessary, patient incidents, serious events, and infrastructure failures
- Conduct Root Cause Analyses (RCA) in conjunction with Patient Safety Committee to determine opportunities to mitigate future occurrences related to patient safety using proven techniques including PDCA; develop, monitor, and track action plans to improve patient safety
- Ensure the hospital is in compliance with all established policies and procedures; Federal, state, and local regulations; and licensing and accreditation standards
- Handle patient grievances with adherence to the Emerus values and the principles of patient privacy and security of Protected Health Information (PHI)
- Assume lead role during facility inspections by licensing and accrediting agencies
- Oversee all functional aspects of the hospital including Nursing, Lab, Radiology, Pharmacy, Front Office, and Dietary
- Assume fiscal accountability through budgetary oversight
- Complete and communicate employee performance evaluations
- Drive data provided to regional management through the use of clearly defined metrics
- Monitor facility quality indicators and develop resolution plans by working closely with regional and corporate functions such as safety and infection control
- Responsible for the oversight of continued employee training requirements, safety, and quality initiatives
- Ensure that the business office complies with all established policies, procedures, and protocol in regard to the patient process, collections, and customer service
- Ensure the facility is equipped with the appropriate supplies and materials in which to effectively deliver quality patient care
- Work closely with Human Resources regarding employee-related issues, training, and staff development initiatives
- Responsible for ensuring all functional areas are fully staffed with continuous coverage
- Participate in community outreach programs
- Attend staff meetings or other company-sponsored or mandated meetings as required
- Travel to all facility locations as required
