Home Health Aide HHA/CNA

About This Role

Being a Home Health Aide (HHA) or Certified Nursing Assistant (CNA) involves delivering compassionate, patient-centered care directly in patients' homes. This role suits a healthcare professional who is dedicated to helping patients heal and regain independence within a supportive team environment.

Responsibilities

• Adhere to the care plan to ensure safe and competent care for the patient
• Assist patients with personal hygiene and support the maintenance of a clean, safe, and healthy environment
• Help patients with ambulation as prescribed by the physician and approved or supervised by a clinician or therapist
• Support therapy personnel as needed during rehabilitative processes
• Encourage patients to achieve maximum independence according to the nursing care plan
• Promote mental alertness by engaging patients in activities of interest
• Provide emotional and psychological support to patients and household members, fostering trust and confidentiality
• Report any changes in the patient’s condition or home environment to the RN or clinical manager
• Perform light housekeeping tasks related to creating a safe and comfortable environment, as directed by the clinician
• Complete visit reports promptly and accurately within the electronic medical record system
• Confirm daily visit schedules to ensure seamless coordination with other staff
• Demonstrate awareness of the agency’s Quality Assurance and Performance Improvement (QAPI) program and participate as required
• Understand and adhere to the agency’s process for managing and addressing customer complaints
• Maintain acute awareness of patient rights, ensuring these rights are upheld in accordance with the agency’s service agreements and admission policies
• Understand the agency’s policies regarding appropriate patient discharge and reasons for discharge

Requirements

• Must have a CNA or HHA license
• Must have completed a minimum of 75 hours of training, which includes an introduction to personal care services
• Must be free from health problems that may be injurious to patient, self, and coworkers and must present appropriate evidence to substantiate this
• Ability to comprehend the basics of personal care, housekeeping, and meal preparation
• Must understand and respect patient needs including ethics and confidentiality of care
• Must have a valid driver’s license and access to a reliable and insured vehicle
• Ability to visit homes that may not be wheelchair accessible
• Sufficient hearing, eyesight, and dexterity to perform physical assessments and demonstrate care techniques
• Engage in physical activities such as walking, standing, stooping, and occasional lifting or turning of patients

Benefits

• Personalized, one-on-one care
• Growth and stability with Florida’s largest independent home health agency
• Free Continuing Education Units (CEUs) to support licensure and career advancement
• Employee referral program
• Recognized as a USA Today Top Workplace
• Flexible scheduling
• Supportive and fun culture

About the Company

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades. The company empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day.