About the role
Join Mitie - the future of high performing places.
ROLE: General Maintenance Operative
LOCATION: HMP Millsike, York
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a General Maintenance Operative to support the delivery of safe, compliant, and high‑quality maintenance services at HMP Millsike, a modern custodial facility focused on rehabilitation, restoration, and positive outcomes.
Mitie Care & Custody is driven by a bold vision to create environments that empower individuals, promote safety and respect, and support meaningful rehabilitation within a forward‑thinking custodial setting.
Role Responsibilities:
Deliver planned and reactive maintenance across prison fabric and building services assets.
Complete PPM and helpdesk tasks in line with contract requirements and SHE standards.
Ensure full compliance with health & safety, permit‑to‑work, statutory, and site‑specific regulations.
Liaise with engineers and subcontractors, maintaining a strong understanding of site systems and services.
Accurately complete all maintenance documentation and support 24/7 site operations via shift rota and call‑out.
Required Qualifications: applicants must meet the below defined requirements for the role.
- A recognised Apprenticeship or equivalent qualification in building services or multi‑skilled maintenance (e.g. NVQ Level 3, C&G/BTEC, HVAC, Gas, F‑Gas, 18th Edition).
- Proven experience providing general maintenance services within a large, complex environment.
- Practical knowledge across building services disciplines including heating, ventilation, electrical distribution, and public health systems.
- Basic to intermediate IT skills, including Microsoft Word, Excel, and Outlook.
- A proactive, flexible team player with strong communication skills, high integrity, and a “can‑do” attitude.
What's in it for you?
Opportunity to work in a new‑build, modern custodial facility.
Full training and development provided where applicable.
Inclusive and supportive workplace welcoming veterans, career‑changers, and diverse backgrounds.
A role that contributes to safety, rehabilitation, and positive social impact.
Stable employment in a 24/7 operational environment.
Additional Requirements (Security & Vetting):
Right to Work in the UK with valid, in‑date documentation.
Continuous UK residency for the past 3 years, with limited overseas travel.
Successful completion of Enhanced DBS, 5‑year referencing, and CTC vetting.
Applicants must not be currently bankrupt.
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