About the role
Posting Description
We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it’s their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. Supervision
- Coordinates work flow of grossing and processing areas
Distribution and Transportation:
- Assures accurate and efficient transportation of lab-related supplies, equipment and specimens
- Follows all laws and regulations in the processing and transportation of laboratory specimens
Specimen Handling & Processing:
- Follows regulatory guidelines in handling/processing of laboratory specimens.
- Follows proper policy for accurate patient identification and labeling of all specimens
Communication:
- Effectively communicate with all NMHS staff, patients, their family members and customers
Customer Service
- Uses AIDET as applicable
- Attends CARES training.
- When necessary, assures proper service recovery is done for patients and/or caregivers.
- Answers telephone in an polite and efficient manner
Employee Relations:
- Works as part of a team with all Pathology and NMHS employees
Reporting/Recordkeeping:
- Assists with meeting goals of department Performance Improvement initiatives
- Assures appropriate documentation of all required instrument monthly maintenance and quality control
Education:
- Assists with training of new employees
- Participates in continuing education programs to maintain and expand skills
- Stays abreast of regulatory changes
Regulation :
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines
- Complies with appropriate Local/State/Federal policies/procedures/guideline/regulations/laws/statues
- Adheres to College of American Pathologist (CAP) & Clinical Laboratory Standards Institute (CLSI) standards
Job Knowledge
- High school diploma; required
- A.A. degree or completion of 2 years of college coursework; highly desirable
- Minimum of 1 year experience working in laboratory; preferred
- Proficient computer skills (i.e. Microsoft Word and Microsoft Excel); required
- Good organizational and communication (written and verbal) skills; required
- Knowledge of and appropriate handling of biohazardous specimens; required
- ASCP Certification: encouraged
- Strong interpersonal skills; required
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Questions, answered
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