About the role
Hi, my name is Smita Tyagi (Leadership Hiring Recruiter),
Follow my LinkedIn URL - www.linkedin.com/in/smita-tyagi-0b46b736
My email: smita@sigmacareers.in
Company - Management Consulting, Big 4
Job Title: Retail Service Transformation / Senior Manager/ Manager
Location: Bangalore, Gurgaon, Mumbai, Chennai, Kolkata
Hyderabad,Pune
Experience: 12+ Years (L06)
Must-have skills: Retail Service Reinvention / Customer Service BStrategy & Transformation;
a blend of industry and consulting experience
with deep understanding of the end-to-end retail
Roles and responsibilities
- Service Strategy & Advisory
- Experience Design
- Operating Model & Process Transformation
- Technology & AI Transformation
- Human + Agentic Operations
- Enterprise Transformation Delivery
- Practice Building
- Professional & Technical Skills
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