About the role
HIM Associate
Description
Title: HIM Associate
Department: Health Information Management
Status: Full-Time
Shift: Days (8hr)
MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.
Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.
Position Summary
The Health Information Management (HIM) Associate is responsible for the ongoing management of medical record quality and completeness to ensure a complete legal health record and its release. The Associate ensures that the record information maintains its quality, accuracy, accessibility, and security in both paper files and electronic systems. This position provides coverage in the Health Information Management Department assisting with the release of information (ROI), prepping, scanning, and validating remnant discharged records.
Essential Functions and Responsibilities of the Job
- Delivers excellent customer service, answers phones, assists and directs incoming callers and walk-in customers to the Health Information Management (HIM) department
- Upholds appropriate privacy and security of all protected health information as well as maintains integrity of all records
- Communicates effectively and professionally with physicians, ancillary staff, and other third-party persons
- Demonstrates the ability to process, assemble, scan, and validate patient records within multiple electronic systems
- Demonstrates the ability to validate the authenticity of an Authorization to Release PHI (protected health information) in accordance with our policies and procedures and appropriately process the ROI
- Ability to prioritize and multitask
- Attends department specific education/training, in-services, and staff meetings
- Accounts for all remnant discharged records
- Accurately preps, scans, and validates patient records to ensure a complete Electronic Health Record (EHR)
- Completes ROI (release of information) accurately, timely, and securely staying state and federal regulations
- Demonstrates ability to utilize EPIC, Onbase, Rightfax and other necessary programs
- Actively participates in department functions to enhance daily operations
- Other duties as assigned
Qualifications
Minimum Requirements
Qualifications/Work Experience:
- Two years’ office / clerical experience preferred
- One year of HIM experience preferred
- Excellent communication and computer skills
Education/Licensure/Certification:
- High School Graduate or Equivalent preferred
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