Higher Education Guidance Executive

About This Role

Helping people seeking practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns, is the core of this role. The person will understand requirements, identify relevant guidance pathways, coordinate with experts or internal teams, and maintain follow-ups to ensure a clear client experience. This hands-on role suits someone who enjoys taking ownership.

Responsibilities

• Support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns
• Understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience
• Communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance

Requirements

• Experience in education counselling, student services, admissions, mentoring or customer-facing education roles will be useful
• 0-4 years of experience; strong candidates with closely relevant experience may also be considered
• This role does not involve diagnosis, clinical treatment or medical advice, as HappinessCue is a non-medical guidance platform

About the Company

HappinessCue is a non-medical guidance platform.