Higher Education Account Manager, UK Education

About This Role

This role is focused on increasing the adoption of Amazon Web Services in Higher Education in Scotland. The Account Manager will drive market penetration in higher education accounts by promoting growth and shaping the future of emerging technology. It suits a candidate with both a business and technical background who can engage with stakeholders from Vice-chancellor and CXO level to software developers and IT architects.

Responsibilities

• Promote AWS services in a defined territory or industry vertical
• Develop and execute against a comprehensive account/territory plan
• Create and articulate compelling value propositions around AWS services
• Facilitate customer adoption
• Maintain a robust projects pipeline
• Work with partners to extend reach and promote adoption
• Contribute to positive customer experience

Requirements

• Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
• 3–5 years of experience in account management, sales, or business development within the Higher Education sector
• Demonstrated experience working with universities, colleges, or further education institutions
• Track record of managing complex, multi-stakeholder sales cycles typical of HE procurement
• Ability to navigate long, consensus-driven procurement cycles with multiple stakeholders
• Experience developing account plans aligned to institutional strategies (e.g., Teaching Excellence, Research Excellence Framework)
• Ability to articulate technology value propositions in the context of academic outcomes

Nice to have:

• Understanding of the Higher Education landscape, including funding models, research priorities, and digital transformation drivers
• Familiarity with institutional decision-making structures (e.g., Vice-Chancellors, Provosts, CIOs, Deans, Procurement)
• Awareness of sector challenges such as student experience, research computing, hybrid learning, and operational efficiency

About the Company

AWS EMEA SARL (UK Branch) is focused on increasing the adoption of Amazon Web Services.