About This Role
This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. This challenging and rewarding role is responsible for promoting PHEAA's mission, programs, products, and services to educational institutions, legislative and civic groups, customers, clients, and constituents in an assigned area of Pennsylvania. The role requires extensive travel and working outside of regular business hours.
Responsibilities
- Establish relationships and educate secondary educational institutions and community/public service organizations in an assigned area, with a special focus on high schools, federal grants, low-income schools, and organizations that reach the target audience to create awareness of access to higher education
- Assist key stakeholders in an assigned area with the coordination and delivery of training and programming regarding college access and financial aid
- Establish and maintain relationships with financial aid offices at postsecondary institutions to share industry knowledge and assist with training initiatives and problem resolution for State and Federal programs administered by PHEAA
- Serve as liaison through personal visits, PASFAA meetings, regulatory updates, and intra-Agency communications
- Develop and maintain an effective working relationship with federal and state legislative offices, providing updated financial aid information and literature, technical assistance with constituent concerns, and participation at financial aid information sessions and similar events
- Work collaboratively with in-house Legislative Affairs staff to avoid duplication of effort and to ensure effective communications
- Maintain up-to-date knowledge of state and federal regulations, products, and services that govern access and processing of financial aid
- Participate in internal and external conference calls, webinars, and training initiatives on a regular basis
- Collaborate with business units throughout the Agency, including State Grant and Special Programs, Legal and Compliance Services, Web Products Management, and other departments within Public Affairs
- Conduct financial aid presentations and Free Application for Federal Student Aid (FAFSA) completion sessions (or computer lab settings) with students and/or parents
- Educate on the college application and financial aid process
- Conduct training (presentation or computer lab) at school counselor/teacher workshops or other areas as needed, related to the financial aid process, educationplanner.org, mysmartborrowing, or planning, preparing, and paying for a higher education
- Attend and exhibit at events such as college fairs and career fairs where information and materials are distributed to parents, students, and the general public about preparing and paying for a college education
- Recommend changes to the type and frequency of outreach services
