Help Desk Support

About This Role

This entry-level Help Desk Support role is an excellent opportunity for motivated, tech-oriented candidates to start their career in IT. It suits students, graduates of technology courses, and candidates with a technical background who want to gain professional experience in an IT environment.

Requirements

• Students or graduates in Computer Science, Information Systems, Software Engineering, Industrial Engineering and Management, or Business Administration with a specialization in Information Systems
• Students or graduates of relevant practical engineering programs, including Electrical Engineering and Biotechnology
• Graduates of relevant technology courses
• Candidates with a technical background who are interested in working part-time or full-time
• Candidates with relevant technical experience gained during military service
• Motivation to begin or develop a career in IT
• Availability for the required shift schedule
• Ability to commit to the position for two years
• Willingness to participate in the required on-call schedule

Benefits

• On-call hours are compensated at 20% of the regular hourly wage for each approved on-call hour, based on hours reported and approved by the organization

Important Details

• Schedule: 3–4 shifts per week, with a minimum commitment of 90 working hours per month; availability for shifts in a 24/7 work environment, including weekends and holidays; willingness to perform on-call shifts of up to 8 hours, from home
• Employment type: part-time or full-time
• Commitment to the position for two years