This role involves performing skilled mechanical duties related to the inspection, repair, installation, alteration, and maintenance of heating, ventilation, air conditioning, and refrigeration systems and other related equipment. The technician will work with both commercial and residential clients, ensuring systems are in effective and safe working condition.
Responsibilities
Inspect, diagnose, repair, modify, and install HVAC, air conditioning, and heating equipment for both commercial and residential clients, including refrigeration and air conditioning compressors, receivers, condensers, chillers, water cooling towers, forced air converter units, pumps, automatic and hand valves, expansion valves, and capillary tubes
Inspect, repair, modify, and install air distribution and return duct systems, as well as exhaust systems, including sheet metal, fiberglass, and any related duct systems and devices
Conduct preventive maintenance inspections of refrigeration, isolated heating, and ventilating units, including boilers, gas, and electrically operated air conditioning equipment, and make necessary adjustments, repairs, or services
Repair or replace defective parts in units and equipment and their controls, including thermostats, automatic switches, fan controls, log switches, damper motors, louvers, relays, filters, control belts, compressors, heat exchangers, high limit controls, pressure controls, safety valves, and automatic gas valves
Perform skilled electrical maintenance work in the repair, installation, and alteration of HVAC equipment, components, timers, motors, and wiring systems as needed; connect motors and control panels
Safely operate and care for a variety of hand and power tools, welder torch, vacuum pump, and test equipment utilized in the trade
Maintain equipment in effective and safe working conditions
Maintain proper stock, parts, tools, and safety equipment in the vehicle
Coordinate with the in-house warehouse for the supply and/or re-stock of parts, tools, and/or safety equipment as necessary
Safely operate, service, and care for the assigned vehicle daily
Keep the vehicle organized, clean, and in good operational condition
Report any mechanical, technical, electrical, or safety concerns to management
Perform any other tasks to safely and efficiently complete repairs, maintenance, or installation of HVAC, heating, and air conditioning equipment
Receive daily tasks from dispatching
Report to dispatching when arriving at the job site and when the job is completed
Contact dispatching or management for help when technical support is needed or when unforeseen conditions arise in a particular job
Maintain and submit mileage log forms, as well as gas receipts within 24 hours of servicing the vehicle
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Understand the company’s pricing and generate appropriate customer estimates and/or invoices at the job site
Obtain the customer’s signature upon completion of the job
Obtain correct customer contact information, including name, address, telephone number, and email address
When working for residential customers, collect payment or have the customer fill out a credit card payment authorization form
Always provide the cost of repairs to the customer before performing repairs and receive acceptance of the cost
Generate invoices for customers (fill out invoice forms cleanly, completely, and legibly, including materials used in the completion of repair and explained repairs completed as well as necessary recommendations)
Generate no-charge invoices for every callback or job review and obtain the customer’s signature
Fully complete the “Daily Hourly Report” in a clean and legible manner, including pay period, name, date, name of the property or contact information of the customer, brief description including invoice number, charged amount, time on the job, OT hours, and/or specify activities where invoices or estimates are not generated
Report to dispatching every time you complete a task before moving to the next task
Document all installed equipment upon arrival: make, model, serial number, necessary measurements, and pictures as necessary
Diagnose diverse service issues, obtain any replacement parts, calibrate the system to the manufacturer’s recommendations, and explain fully to the customer what the issue is and what is required to correct it
Purchase equipment and/or parts as necessary or as instructed by dispatching and obtain PO# to purchase parts, materials, equipment, and/or tools
Participate in company-provided training opportunities on the latest industry technologies and/or safety programs
Identify and report to management potential opportunities for additional business (newer systems, service contracts, and/or additional services)
Work a minimum of 40 hours a week, and work overtime hours when necessary or when requested
Participate in rotary on-call duty as required by the company
Perform any other job and/or company-related tasks assigned by management
Requirements
High school diploma or equivalent
Be at least 18 years of age
3 to 5 years of experience in the installation, maintenance, troubleshooting, and repair of diverse HVAC, heating, and air conditioning systems
Good analytical skills and attention to detail with the ability to read and interpret blueprints, plans, and manuals
Excellent customer service skills with the desire to exceed customers’ expectations
Interact with customers in a professional manner at all times
Interact with company personnel and co-workers in a professional and respectful manner at all times
Operating knowledge and experience with personal computers and peripherals
Ability to work independently and in a timely manner, ensuring each job is done correctly the first time
Ask for technical help when necessary
Able to fluently communicate in English
Maintain a well-groomed, neat, and professional appearance at all times
Valid driver’s license and clean driving record
Valid social security number
Authorization to work in the USA
Must be able to pass drug tests as required by the company
Ability to lift up to 50 pounds
Ability to push, pull, carry, or maneuver heavier items with additional manpower or appropriate lifting devices
Ability to carry ladders, work from heights, work in small crawl spaces, etc.
Observe all company procedures, protocols, and safety rules
Maintain accurate time records and send them to payroll when required
Work as part of our team to ensure customer satisfaction
Nice to have:
Spanish language skills
Important Details
Schedule: minimum of 40 hours per week, with necessary overtime and rotary on-call duty
About the Company
This company performs skilled mechanical duties in the inspection, repair, installation, alteration, and maintenance of heating, ventilation, air conditioning, and refrigeration systems and other related equipment.