Healthcare Revenue Cycle Manager

About This Role

This managerial role on the Healthcare Solutions team focuses on transforming revenue cycle operations for healthcare clients. You will lead engagements, design improvements, manage client relationships, and contribute to business development, collaborating with experts to deliver sector-specific solutions.

Responsibilities

• Lead and deliver small engagements or components of large, complex engagements for healthcare clients focused on revenue cycle transformation
• Design operating models, process improvements, competitor benchmarking, cost transformation, customer/product innovation, and growth strategy recommendations
• Manage day-to-day client stakeholder relationships and oversee quality of deliverables, combining direct management with hands-on delivery
• Contribute to Deloitte thought leadership and business development (e.g., proposals, solution design) and lead development of junior team members
• Collaborate with cross-functional experts in software, data, AI, and cloud to design sector-specific solutions that drive measurable impact

Requirements

• Bachelor's degree
• 6+ years of professional experience in revenue cycle operations within a healthcare provider, consulting, or technology vendor environment
• 5+ years of experience translating requirements into optimized designs, including identification of design alternatives and implications on functionality, effort, performance, and operations
• 5+ years of hands-on experience with Microsoft PowerPoint
• 4+ years of experience leading workstreams and/or small teams within the context of a larger project
• Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice to have:

• Experience in one or more of the following revenue cycle functions: Patient Access, Coding, Revenue Integrity, HIM, Charge Integrity, Patient Financial Services
• Proficiency and experience with financial, billing, and reimbursement data
• Working knowledge of the UB-04, MA claim form, HCFA-1500, claim form and claim scrubber
• Experience with hospital and physician financial and patient accounting systems, such as Epic, Cerner, Soarian, SMS, McKesson, Invision, HBOC, MEDITECH, IDX, and Eclipsys
• Experience with tools that enable gathering insights through advanced analytics (Python, Tableau, etc.) and querying language (SQL)
• Basic understanding of automation and machine learning techniques as it applies to healthcare
• Advanced degree in business or health care-related field (e.g., MHA, MBA)