Healthcare Office Administrator

About This Role

This administrative role requires a dynamic leader to oversee a successful ophthalmology and optometry practice. The administrator will manage a broad range of responsibilities, from financial and personnel matters to business development, while ensuring a world-class patient experience.

Responsibilities

• Provide leadership direction and administration to ensure accomplishment of practice objectives and goals
• Oversee all aspects of business including administrative, financial, personnel, billing, and maintenance
• Monitor the activities of practice operations to ensure objectives are met
• Lead and mentor staff to ensure efficient and excellent service to patients
• Promote the clinic brand and culture
• Ensure efficient infrastructure and clinic resources that promote employee productivity
• Monitor staffing levels to ensure excellent customer service
• Prepare clinic financial statements and monthly production reports
• Manage billing office staff and ensure accurate and timely billing
• Oversee performance of all accounts payable operations
• Work with physician owners in development of the practice
• Assist with marketing the practice
• Drive business to cash service lines including optical and contact lenses
• Manage other business requirements including business insurance, malpractice insurance, etc.
• Handle employee onboarding and performance reviews
• Manage employee files
• Conduct interviews and manage job descriptions

Requirements

• High level of initiative
• Commitment to providing a world-class patient experience
• Capacity to manage a broad range of responsibilities
• Bachelor's or Master's degree preferred

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Paid time off
• Professional development assistance