Healthcare Manager

About This Role

This role oversees all aspects of medical management, ensuring quality care for residents at the Center for Living and Learning, a Residential Treatment Facility. The manager will be responsible for both general and administrative healthcare duties, as well as regulatory compliance and supporting semi-independent and independent living care.

Responsibilities

• Care for residents with acute and/or chronic conditions, building relationships and responding to their physical and emotional needs, while delivering effective care
• Regularly assess medical needs of all residents
• Schedule, document, transport and accompany direct care residents to routine medical healthcare provider appointments
• Medication management including, but not limited to: maintaining inventory, pull/dispense/administer medication, document and implement medication changes and order with the pharmacy as directed by the supervising physician
• Ensure that daily medication protocols are followed
• Provide direct skilled nursing care to residents as needed for acute clinical needs
• Conduct health assessments and monitor residents
• Utilize the ClearTriage platform for guided assessment and disposition
• Train and supervise direct care on the administering and dispensing of medications to Direct Care residents
• Conduct staff training on basic medical knowledge
• Assist with resident intake, assessment and discharge planning
• Communicate regularly with families regarding resident needs and medical care according to established preferences
• Collaborate on resident treatment plans and participate in healthcare management
• Maintain and update medical policies, protocols, and standard operating procedures in compliance with the licensing board and standards of care in the state of Tennessee
• Coordinate medication destruction and maintain monthly medication destruction logs
• Perform monthly rounds and annual program reviews for the Automated External Defibrillator (AED)
• Support the psychiatric hospitalization process, including coordinating the intake, transportation, and communication with hospital staff and legal representatives
• Ensure all resident medical records are current in both the physical medical chart (red book) and digital file
• Add medical appointments to the digital calendar and communicate appointments in a timely manner with necessary staff
• Maintain current insurance information and communicate with healthcare providers as needed
• Communicate necessary medical needs of residents with staff to ensure effective care
• Manage medical and psychiatric appointments including: scheduling, adding appointments to the digital calendar, communicating appointments with residents, creation and communication of notes