Healthcare Manager

About This Role

This Oncology Healthcare Manager role focuses on optimizing the oncology patient pathway within hospital accounts. The manager will use their understanding of hospital processes and decision-making to identify gaps and implement collaborative solutions that align with the company's strategic priorities. The position requires strong analytical and stakeholder engagement skills, with an emphasis on improving time to diagnosis and treatment.

Responsibilities

• Develop and maintain relationships with hospital accounts and stakeholders involved in the patient pathway
• Work closely with the Commercial Team in the respective account to ensure customer understanding of each representative's responsibility
• Identify potential patient pathway gaps and link them to the company's strategic priorities and solutions
• Deliver a series of workshops to optimize oncology patient pathway mapping at account level by collecting insights on gaps or opportunities, supporting decision-making to improve processes, and developing simple and effective solutions where needed
• Understand hospital processes and decision-making
• Analyze data to identify opportunities for improvement and the impact of implemented decisions and solutions
• Collaborate with internal and external stakeholders to develop insights and opportunities for improvement
• Communicate effectively with customers and stakeholders to ensure successful collaborations on patient pathway optimization, accompanying the hospital in the implementation of the action plan
• Continuously monitor and evaluate the success of implemented solutions

Requirements

• 5+ years of experience in hospital account management, or previous hospital work experience
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to identify customer needs and develop simple and effective solutions
• Knowledge of hospital processes and decision-making
• Understanding of the healthcare environment and in particular knowledge of the hospital environment, ideally in oncology (required)
• Understanding of the oncology patient pathway mapping
• Ability to work independently and in a team environment
• Fluent in Polish
• Fluent in English
• Driving license (cat. B)

Nice to have:

• Expertise in project management, particularly around patient pathways

Important Details

• Job Posting End Date: 8 November 2026

About the Company

Merck & Co., Inc., also known as Merck Sharp & Dohme LLC, does not accept unsolicited assistance from search firms for employment opportunities.