About This Role
Supporting the overall well-being of the clergy of the Catholic Archdiocese of Houston by guiding them through the complexities of healthcare is the main purpose of this role. This advocacy position offers the opportunity to build meaningful relationships and help clergy access the resources they need to flourish, blending purpose-driven service with professional expertise. This role is a key component of Clergy Care, a dedicated service of Meta Care, Inc.
Responsibilities
- Build trusted relationships with clergy through regular outreach and personal visits
- Serve as a primary point of contact for clergy needing assistance navigating healthcare and benefits
- Identify unmet needs and proactively connect clergy with appropriate services and resources
- Promote preventive wellness by educating members on health initiatives and available resources
- Provide educational materials and resources focused on prevention, wellness, and chronic disease management
- Provide clear, accessible health information to help members understand and utilize their benefits
- Coordinate medical, dental, and specialist appointments to ensure seamless care experiences
- Assist members in navigating healthcare systems and provider networks
- Support benefit coordination and collaborate with plan design vendors when needed
- Coordinate third-party services when needed (DME, home health, specialty providers, etc.)
- Connect members with community resources including transportation, home care, and support services
- Conduct on-site hospital visits and serve as an advocate for members during hospitalizations
- Provide post-hospitalization follow-up and care coordination
- Conduct on-site visits to members in facilities including assisted living, skilled nursing facilities, retirement homes, and hospitals
- Conduct home safety assessments and arrange modifications or meal services when needed
- Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems
- Collaborate closely with Meta Care’s support team including pharmacists, nutritionists, and social workers
- Collaborate with Client leadership to ensure strong communication and coordination of services
- Work collaboratively with Client-affiliated ministries and services including retirement homes and assisted living facilities
- Participate in client meetings to identify needs and ensure comprehensive support
- Develop outreach initiatives to increase awareness of available services and benefits
- Maintain accurate and timely documentation of member interactions and services provided
- Maintain strict confidentiality in accordance with PHI and HIPAA guidelines
