Leading healthcare transformation initiatives and mission-focused programs for federal healthcare clients is the core of this role. It combines project management, stakeholder engagement, program design, and performance evaluation to improve healthcare delivery and operational effectiveness. This position suits an experienced healthcare consultant who can influence meaningful improvements in services, processes, and outcomes while contributing to long-term client success.
Responsibilities
Lead end-to-end project management for Veteran-focused healthcare programs, ensuring activities align with client objectives, timelines, budgets, and quality expectations
Collaborate with diverse stakeholders, including clinical and non-clinical staff, program coordinators, and senior executives, to design and implement effective healthcare interventions
Conduct current-state assessments, develop stakeholder and patient journey maps, and define future-state recommendations that support healthcare transformation
Perform primary and secondary research to evaluate industry trends, identify leading clinical practices, and develop evidence-based recommendations for improvement
Lead the creation of key program deliverables, including business cases, change management and communication plans, operational manuals, and evaluation strategies
Develop and maintain standard operating procedures (SOPs), quality control plans, and operational workflows to improve consistency, efficiency, and service quality
Establish performance measurement frameworks and support data-driven decision-making through relevant metrics, reporting, and outcome evaluation
Monitor project performance, including response rates, data quality, operational effectiveness, and progress against objectives, implementing corrective actions where needed
Identify project risks, develop mitigation plans, and proactively address implementation challenges to support successful delivery
Manage project teams, employees, and subcontractors, promoting accountability, collaboration, professional development, and effective onboarding
Oversee project schedules, budgets, staffing, and resource allocation while ensuring compliance with federal contract requirements and reporting standards
Build and maintain strong client relationships, identify opportunities for follow-on work and expanded services, and collaborate with leadership on business development and proposal activities
Requirements
Bachelor's degree with at least 11 years of relevant experience, or a master's degree with the required relevant professional experience. The original posting contains an inconsistency in its master's-degree experience requirement, listing both six and nine years; candidates should confirm the applicable threshold with the hiring team
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Relevant experience in a consulting organization, healthcare-related government entity, or large integrated healthcare delivery system
Demonstrated experience using project management methodologies, tools, and practices to manage complex initiatives
Familiarity with consulting approaches such as change management, process improvement, human-centered design, market and environmental analysis, and qualitative or quantitative research
Ability to independently facilitate working sessions with diverse stakeholder groups and build alignment across clinical, operational, and executive audiences
Excellent written and verbal communication skills, including the ability to translate complex information into accessible recommendations and produce business cases, operational manuals, presentations, and communication materials
Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and SharePoint
Strong organizational, analytical, problem-solving, and leadership skills, with the ability to manage multiple priorities and maintain high-quality deliverables
Must reside in the United States and be legally authorized to work in the country indefinitely without employer sponsorship
Must be able to obtain a Public Trust clearance
Nice to have:
A master's degree in Public Health or a related discipline is preferred
Professional certifications such as PMP, Prosci, Lean Six Sigma, SAFe Agile, or equivalent credentials are advantageous
Experience supporting the Department of Veterans Affairs or large healthcare systems is highly desirable
Experience designing and launching healthcare improvement programs, developing interventions, and managing healthcare pilots from planning through implementation and evaluation is preferred
Benefits
Medical, dental, and vision insurance options
Flexible spending accounts
Life insurance and disability coverage
Retirement plan options
Paid time off (PTO)
Additional programs designed to support employees and their families
Additional details regarding benefit plans, eligibility, and coverage will be provided during the hiring process
Certain assignments may be subject to client-specific or government-mandated health, safety, or vaccination requirements
Application Process
The application is reviewed quickly, objectively, and fairly against the role's core requirements using an AI-powered matching process
A shortlist of top-fitting candidates is shared directly with the hiring company
The final decision and next steps (interviews, assessments) are managed by the hiring company's internal team
About the Company
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Healthcare Consultant Manager based in the United States.
